Shipping & Delivery Policy

At NARANG ORNAMENTS, we ensure that your jewelry reaches you safely and on time.

1. Shipping Partners:
We use reputed courier services with insurance coverage for all shipments.

2. Shipping Charges:
Free shipping across India for all orders.
For international shipping, additional charges may apply based on location and value.

3. Dispatch Timeline:
Ready stock orders: Dispatch within 2–5 business days.
Custom/Bespoke orders: Dispatch within 15–25 business days (depending on complexity).

4. Delivery Time:
Metro cities: 3–7 working days after dispatch.
Other locations: 5–10 working days after dispatch.

5. Order Tracking:
Once dispatched, you will receive a tracking link on your registered email and SMS.

6. Delays:
We are not responsible for shipping delays due to natural calamities, strikes, courier issues, or unforeseen events.

7. Address Accuracy:
Customers must provide complete and accurate shipping addresses. Any re-shipping costs due to wrong addresses will be borne by the customer.

8. Delivery Confirmation:
Signature or OTP confirmation may be required at the time of delivery.